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Telephone:
07494 042625
137 Fern Lane, Hounslow, Middlesex, TW5 0HH

Customer reviews of L & A Dealership

At L & A Dealership we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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L & A Dealership

L & A Dealership
5
5.0

All 57 customer reviews

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  • 5

    Great customer service with professionalism and informative vehicle details

    By Anonymous on 16 April 2023 | Verified purchase

    I recently had the pleasure of purchasing a car from Mr. Waissy, and I have to say that it was one of the best car buying experiences I've ever had. Mr. Waissy was professional, courteous, and went above and beyond to ensure that I was completely satisfied with my purchase. From the moment I met Mr. Waissy, I knew that I was in good hands. He took the time to understand my needs and preferences and worked tirelessly to find a car that met all of my requirements. He was patient, knowledgeable, and never once made me feel pressured to make a decision. Throughout the process, Mr. Waissy kept me informed and updated on the progress of my purchase. He was always available to answer any questions I had and made sure that I felt comfortable with my decision before finalizing the deal. What impressed me most about Mr. Waissy was his exceptional customer service. He was always willing to go the extra mile to ensure that my needs were met and that I was completely satisfied with my purchase.

    Reply from L & A Dealership on 23/04/23

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience purchasing your vehicle and receiving service from Mr Waissy. We work hard to provide top-notch service to all of our customers, and it's always gratifying to hear when we succeed. We truly appreciate your business and look forward to serving you in the future. If you ever have any questions or concerns, please don't hesitate to reach out to us. We're always here to help!


  • 5

    VERY GOOD DEALERSHIP

    By Cameron G on 01 March 2024 | Purchase not verified

    Brought my first car 3 weeks ago. The guy was very nice and helpful and down to earth. Travelled to me to deliver and got the train back. Many documents were provided such as print outs of the MOT’s and even the servicing proof carried out by L&A and ALSO previous services.I was happy with the car and he kindly added on 3 months warranty FOC. I have had an issue with my engine management light a week after purchasing but after I spoke to him he kindly agreed to cover the cost of repair for this. I have had a mechanic take a look at my car and he has advised there is a few things that need replacing …. But again after speaking with L&A they have agreed to cover some costs which is helpful! Overall I am pleased with my car and the service I have been provided. Yes I have had little problems that have presented themselves with my car but my car is 13 years old so it is bound to happen but I must say L&A Dealership have been very supportive thus far. Lovely guy and good experience.

    Reply from L & A Dealership on 04/03/24

    Thank you for taking the time to share your detailed experience! We're thrilled that you're happy with your car and our service. It's fantastic to hear that our team was able to assist with the engine management light and cover some repair costs. We understand that, with a 13-year-old car, issues may arise, but we're committed to offering ongoing support. Your satisfaction is our priority, and we appreciate your kind words. If you ever need further assistance, feel free to reach out. Enjoy your new car, and thank you for choosing L&A Dealership!


  • 5

    Incredible service

    By Lisa P on 17 October 2023 | Purchase not verified

    Amazing experience with Lais and L&A Dealership. The car was as described and Lais was incredibly hospitable and welcoming of myself and my family when we came to view the car. I would definitely recommend L&A Dealership for good quality motors and a superb customer experience!

    Reply from L & A Dealership on 18/10/23

    Thank you for sharing your exceptional experience with Lais and L&A Dealership. We take pride in delivering accurately described cars and providing outstanding customer service. Your recommendation means a lot, and we look forward to serving you again.


  • 5

    By Anonymous on 02 April 2023 | Purchase not verified

    Very friendly, easy to to understand, the car was in great condition and spotless upon arrival and test drive was very good. Smooth, no knocking or misfires!

    Reply from L & A Dealership on 14/04/23

    Thank you so much for taking time to write a review. We at L&A Dealership greatly appreciate your positive feedback and we are glad that we were able to help you with your purchase.


  • 5

    Great Experience with Lais

    By Pancham R on 28 March 2023 | Purchase not verified

    Lais Waissy was very genuine and helpful. He stated the facts and further took an extra mile to materialise the deal. He further extended help and provided me an extended warranty at a reasonable price. This is my first car and I think there couldn't be any one better than Lais that I would want to deal with. I wish him luck for his new venture and would continue being in touch with him.

    Reply from L & A Dealership on 14/04/23

    Thank you so much Pancham for taking time to write a review. We at L&A Dealership greatly appreciate your positive feedback and we are glad that we were able to help you with your first car.


  • 5

    By Arian D on 24 March 2023 | Purchase not verified

    I’ve got the car I wanted. The gentleman was very helpful and genuine. Made the process very easy for me. Excellent service. Thanks again.

    Reply from L & A Dealership on 17/04/23

    Thank you for taking time to share your feedback Arian, and enjoy your new car.


  • 5

    By Sukh S on 01 March 2023 | Purchase not verified

    I bought a smart car I was really impressed with the car and the service


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